The link you sent me for password reset doesn’t work, what do I do?
How do I create a PDF?
What is PDF format?
Your automated password reset isn’t working after hours, what should I do?
What should I do if the screen is frozen?
What type file format can I use (i.e. PDF, PNG, TIF, JPG etc.)?
I made a mistake and need to go back, but the website is timing out — what do I do?
Why can't I see my purchase-ready approval letter?
I don’t see an option to go back in the application, how do I do that?
I have a question but do not speak english — can you help me?
I can’t log in with my new password and I’ve forgotten my old one, what do I do?
Is your support team located in the US?
Which web browser should I use for the application?
Why is a field not catching my information that I've entered? (i.e. first name of my co-buyer)
Your tech people are unavailable, what do I do?
Does the system save where I left off?
I’m having technical issues after business hours, what should I do?